Frequently Asked Questions

Most orders placed before noon go out the same day. Everything else goes out the next business day. During peak season — roughly May through September — book three to five days ahead, especially for weekends.

About 60 feet of clear, straight-line space to drop and retrieve the container, and about 22 feet of vertical clearance. On the East Bench, low branches and utility lines are usually the problem, not the driveway. Tell us about your trees when you book and we’ll plan around them.

We set every container on protective boards, at no charge, on every delivery. That spreads the weight and keeps the rollers off your concrete, asphalt, or pavers. If you have stamped concrete, a heated driveway, or anything else we should know about, say so when you book — sometimes the right answer is a smaller container or a different spot.

Somewhere flat, straight-in, and clear. The most common good spot is the bottom of the driveway with the door facing the work. Avoid setting it over a sewer cleanout, a sprinkler manifold, or a gas meter. If you’re not sure, text us a photo of the driveway and we’ll tell you.

That’s fine, and it’s how most deliveries happen. Mark your spot with a cone, a chalk line, or a piece of cardboard, tell us where it is, and we’ll set it there.

Yes. Extra days are $15 per day. Call or text before your scheduled pickup and we’ll adjust — that’s much easier than rerouting a truck already on its way.

Call and we’ll come get it early at no extra charge. If you need more room, ask about a swap-out: we haul the full container away and drop an empty one in the same spot, at a lower rate than starting a new rental.

Only if the container will sit on public property. If it fits entirely on your driveway or your own lot, no permit is needed. If any part of it extends into the street, over the sidewalk, or onto the park strip, Salt Lake City requires one.

Up to three things:

• A public way permit from the Salt Lake City Engineering Division.
• A traffic control permit for anything placed on the shoulder of the road, with a fee based on how long you need it.
• A parking permit if the spot is metered, in a two-hour zone, or inside a residential permit area.

You’ll also need four lighted Type 1 barricades, one at each corner. The City does not supply them — they come from a private barricade contractor, and the City maintains a list of vendors.

Applications go through the City’s online Citizen Access Portal. Phone applications aren’t accepted. The Transportation office is at 349 South 200 East, Suite 150, open Monday through Friday, 8 a.m. to noon and 1 to 5 p.m. The number is 801-535-6630.

Apply at least a week ahead. Peak construction season runs April through October and the queue gets long.

Holladay, Cottonwood Heights, Millcreek, and South Salt Lake each run their own process with their own fees. If your property sits near a municipal boundary — and on the East Bench plenty do — confirm which city you’re actually in before you apply.

Several East Bench and Cottonwood Heights communities have rules on container placement, screening, and duration. Check before you book. We’re glad to work around a placement restriction as long as we know about it in advance.

Most jurisdictions in the valley are comfortable with up to 14 days on private property and start asking questions past 30. Our standard terms are built around that.

Most people rent one size too small and end up paying for a second haul. A rough guide:

Call or text a description of the job. We do this every day and we’d rather size it right the first time.

Size is what fits. Weight is what you actually pay for at the landfill, and the two come apart badly on certain materials. A 20-yard container full of cardboard and old furniture might weigh a ton and a half. A 10-yard container half full of roofing tile or concrete can hit four tons without looking full.

Heavy material is the single biggest source of surprise charges in this industry. It’s why we publish our overage rate instead of burying it.

Tell us up front. Heavy clean material is often better handled in a dedicated small container than a large mixed-waste one, and depending on volume we may be able to route it to a recycler for less than the landfill charges. Don’t guess on a heavy load — call.

Household junk, furniture, carpet, yard and green waste, construction and demolition debris, drywall, lumber, roofing, siding, cabinets, fixtures, and general non-hazardous trash.

• Paint, stains, solvents, and adhesives
• Automotive fluids, oil, antifreeze, and fuel
• Batteries of any kind
• Pesticides, herbicides, and pool chemicals
• Asbestos-containing material
• Propane tanks, aerosols, and compressed gas cylinders
• Medical or biohazardous waste
• Electronics and televisions, in most cases — ask us
• Tires, accepted for a fee, off the rim
• Refrigerators, freezers, and A/C units, accepted for a fee — refrigerant must be professionally recovered

Salt Lake County operates household hazardous waste drop-off for residents. We’ll point you to the right place for anything on this list.

If a prohibited item turns up at the scale, the load can be rejected, and the disposal charge and any fine come back to the account holder. We’d much rather answer the question on the phone than send you a bill.

No. Debris can’t extend above the rim. That’s a hauling regulation, not a company policy — an overfilled container can’t be tarped, and if it can’t be tarped it can’t leave your driveway. If you’re close to the line, break down boxes, snap apart furniture frames, and stack rather than toss. You’ll fit noticeably more.

At booking. All major credit and debit cards. Processing fees are already in the price — we don’t add them at checkout.

No. Every charge we can assess is published on our pricing page. Nothing else exists.

Cancel or reschedule at no charge any time before the truck is dispatched. Once the driver is en route, or once the container has been delivered and can’t be placed, a dry run fee applies.

One cubic yard covers about 100 square feet at three inches deep, or about 160 square feet at two inches. Two to three inches is standard for a bed refresh; three to four for serious weed suppression. Send us your square footage and target depth and we’ll calculate it.

Three cubic yards. Delivery is free at five yards and up.

Different jobs. Mulch goes on top to hold moisture, block weeds, and keep roots from cooking in July. Compost and soil conditioner get worked into the ground to fix the soil itself. Along the Wasatch bench, where the soil is heavy clay and alkaline, most yards need both — Forest Mulch or Fertimulch worked in, then a decorative bark or dark mulch on top.

We deliver and place. Spreading is on you or your landscaper. What we can do is put the pile close enough to the work that you’re not pushing a wheelbarrow across the whole lot.